PRIVACY POLICY
(Updated 07 March 2025)
Stone Wellbeing is committed to providing quality services and upholding the privacy of individuals. This Privacy Policy outlines the ongoing obligations regarding the management of Personal Information.
Stone Wellbeing complies with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (Privacy Act). The APPs govern the collection, use, disclosure, storage, security, and disposal of Personal Information.
A copy of the APPs may be obtained from the website of The Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
1. WHAT IS PERSONAL INFORMATION AND WHY IS IT COLLECTED?
Personal Information is any information or opinion that identifies an individual. Examples of Personal Information collected include names, addresses, email addresses, and telephone numbers.
Personal Information may be obtained through telephone communication, email correspondence, or via the website www.stonewellbeing.com. Stone Wellbeing does not guarantee the privacy practices of authorised third-party websites linked on its platform.
The collection of Personal Information is primarily for the purpose of providing services, communicating with clients, and conducting marketing activities. Personal Information may also be used for secondary purposes closely related to the primary purpose, in circumstances where such use or disclosure would be reasonably expected. Individuals may unsubscribe from mailing or marketing lists at any time by providing written notice.
When collecting Personal Information, Stone Wellbeing will, where appropriate, explain the reasons for its collection and intended use.
2. SENSITIVE INFORMATION
Sensitive Information, as defined by the Privacy Act, includes details such as an individual’s racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, criminal record, or health information.
Sensitive Information will only be used:
- For the primary purpose for which it was obtained;
- For a secondary purpose directly related to the primary purpose;
- With explicit consent; or
- As required or authorised by law.
3. COLLECTION OF PERSONAL INFORMATION FROM THIRD PARTIES
Where reasonable and practicable, Stone Wellbeing will collect Personal Information directly from the individual. However, in some circumstances, information may be obtained from third parties. In such cases, reasonable steps will be taken to ensure individuals are aware of the information received from third parties.
4. DISCLOSURE OF PERSONAL INFORMATION
Personal Information may be disclosed in the following circumstances:
- To third parties with consent; and
- Where required or authorised by law.
5. SECURITY OF PERSONAL INFORMATION
Stone Wellbeing takes reasonable precautions to protect Personal Information from misuse, loss, and unauthorised access, modification, or disclosure.
When Personal Information is no longer required for its original purpose, reasonable steps will be taken to destroy or permanently de-identify the information. However, most client records will be retained for a minimum of seven (7) years, in compliance with professional and legal obligations.
6. ACCESS TO PERSONAL INFORMATION
Individuals may request access to Personal Information held by Stone Wellbeing and request corrections if necessary, subject to certain legal exceptions.
To request access, a written request must be submitted. No fee will be charged for access requests, but an administrative fee may apply for providing copies of records.
To protect Personal Information, individuals may be required to provide proof of identity before access is granted.
7. MAINTAINING THE QUALITY OF PERSONAL INFORMATION
Stone Wellbeing takes reasonable steps to ensure that Personal Information is accurate, complete, and up to date. If any information is found to be incorrect or outdated, individuals are encouraged to notify Stone Wellbeing as soon as possible so that records can be updated accordingly.
8. POLICY UPDATES
This Privacy Policy may be amended from time to time. The latest version will always be available on the website.
9. PRIVACY COMPLAINTS AND ENQUIRIES
For any queries or complaints regarding this Privacy Policy, please contact:
Andrew Stone
Stone Wellbeing
Email: [email protected]
Phone: (+61) 423-143-664
10. CURRENCY OF MATERIAL
The information contained in this Privacy Policy is current as of the date stated. Stone Wellbeing, its related entities, and their respective directors, officers, employees, and agents are under no obligation to update this material or correct inaccuracies that may arise over time.
11. COPYRIGHT NOTICE
Unless expressly stated otherwise, Stone Wellbeing holds copyright to all material contained in this document. Permission is granted to reproduce hard copies of this document for personal use only, provided each page includes the statement “© Stone Wellbeing”. All other rights are reserved. No modifications or additions to the material may be made without written consent.
12. VIRUS WARNING
Stone Wellbeing does not warrant that any files or software obtained through its website are free from viruses or defects. To the extent permitted by law, Stone Wellbeing disclaims liability for any loss or damage arising from the use of such files or software.